Privacy policy
Privacy Policy — True Harvest Health LLC
Last updated: March 2026
Information You Provide to Us
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
•Personal Identifiers, including name, email address, postal address, telephone number, and online identifiers
•Internet Activity
•Commercial Information, including purchases
•Financial Information, including credit or debit card number
•Location Information, including general location data
•Physical and Audio Data, including physical characteristics or descriptions and photos
•Consumer Communications, including direct communications with our consumers
•Inferences from Other Data, including inferences created from other personal information collected
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.
Information from Other Sources
We may collect personal information about you from third-party sources, including other consumers (e.g., referrals).
The categories of information we may collect include:
•Personal Identifiers, including name, email address, and online identifiers
How Long We Keep Your Data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below:
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Type of Data
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Retention Period
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Cookies and online data (Online Identifiers, Internet Activity, General location data)
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We delete or anonymize data concerning your use of our website within 15 years of collecting it.
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Data collected to process and ship orders (Name, Email, Postal address, Phone, Purchases, Payment info)
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We keep this for as long as required to fulfill our contract with you, and for 15 years from your last purchase. We may keep data beyond this period in anonymized form.
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Data collected when you contact customer support (Name, Email, Phone, Purchases, Communications)
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We keep customer feedback and correspondence for up to 15 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
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Data collected when you sign up for marketing communications
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We retain this data until you opt out or request its deletion. We will retain a record of any opt-outs to prevent sending future communications.
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Data collected when you review products, answer surveys, or send feedback
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We retain this data for up to 15 years following your last contact with us. We may keep data beyond this period in anonymized form.
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Data collected in connection with privacy requests
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We retain records related to privacy requests as long as necessary to comply with our legal obligations.
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Data collected for security purposes
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We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.
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Why We Process Your Information
We process personal information for the following business and commercial purposes:
•Analyzing Data
•Conducting Surveys
•Creating Customer Profiles
•Delivering Targeted Ads
•Fulfilling Customer Orders
•Meeting Compliance & Legal Requirements
•Operating Our Website
•Preventing Fraud
•Processing Payments
•Providing Customer Support
•Sending Promotional Communications
•Storing and Managing Data
•Tracking Purchases & Customer Data
How We Disclose Your Information
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
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Personal Information Category
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Categories of Service Providers
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Categories of Third Parties
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Personal Identifiers
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Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Payment Processors, Sales & Marketing Tools
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Ad Networks, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, Shipping Services, Website Operations Tools
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Internet Activity
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Commerce Software Tools, Data Analytics Providers, Payment Processors, Sales & Marketing Tools
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Ad Networks, Data Analytics Providers, Sales & Marketing Tools
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Commercial Information
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Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Payment Processors, Sales & Marketing Tools
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Ad Networks, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, Website Operations Tools
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Financial Information
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Commerce Software Tools and Payment Processors
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Payment Processors and Website Operations Tools
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Location Information
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Commerce Software Tools, Data Analytics Providers, Sales & Marketing Tools
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Data Analytics Providers
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Consumer Communications
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Customer Support Tools
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None
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Inferences from Other Data
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Sales & Marketing Tools
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None
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Your Rights and How We Share Data
You have the right to:
•Access the personal information we hold about you
•Request correction of inaccurate data
•Request deletion of your data
•Opt out of the sale or sharing of your data (including for cross-context behavioral advertising)
To exercise these rights, email us at support@trueharvestskincare.com. We will respond within 45 days.
We share information with service providers (e.g., payment processors, analytics services) only as needed for business operations. These partners are contractually required to use your data only as instructed by us and never for their own purposes.
California (CCPA) — Additional Rights for California Residents
This section provides additional information for California residents under the California Consumer Privacy Act (CCPA). This section does not apply to information that is not considered "personal information," such as anonymous, deidentified, or aggregated information, nor does it apply to publicly available information as defined in the CCPA.
Information "Sharing" and "Selling"
We "share" certain personal information with third-party ad networks for purposes of behavioral advertising, including Personal Identifiers, Internet Activity, and Commercial Information. This allows us to show you ads that are more relevant to you.
We "sell" certain personal data to third parties, as that term is defined in the CCPA, including Personal Identifiers, Internet Activity, and Location Information.
We do not knowingly sell or share (for cross-context behavioral advertising) the personal information of consumers under 16 years of age.
Opt-Out Preference Signals
Your browser settings may allow you to automatically transmit an opt-out preference signal, such as the Global Privacy Control (GPC) signal, to online services you visit. When we detect such a signal, we will honor your opt-out preference.
Your CCPA Rights
Right to Access: You have the right to access the specific pieces of personal information we have collected about you.
Right to Delete: You have the right to request that we delete any personal information about you that you have provided to us. Subject to certain limitations, we will delete your personal information from our records and notify our service providers and third parties of your deletion request.
Right to Correct: You have the right to correct inaccuracies in your personal data.
Right to Opt-Out: You have the right to opt-out of any selling and sharing of your personal information. Email us at support@trueharvestskincare.com to exercise this right.
Right to Non-Discrimination: If you exercise your CCPA privacy rights, we will not discriminate against you by charging a different price or offering a different level or quality of products or services.
Request Verification
Before we can respond to a privacy request, we will verify your identity by asking you to confirm certain information we have on file (e.g., access to the email address associated with your account). If we cannot verify your identity, we cannot fulfill your CCPA request.
Authorized Agent
A California resident's authorized agent may submit a rights request on their behalf by emailing us at support@trueharvestskincare.com. We will require verification of the consumer who is the subject of the request.
Notice of Financial Incentive
Consumers who sign up for our marketing emails or SMS texts may receive a discount on their first purchase. To opt in, a consumer must enter their email address or phone number and consent to receive communications in exchange for a discount provided via coupon code. A consumer may unsubscribe from marketing emails by using the unsubscribe link in the email footer, or reply STOP via text at any time.
Your Privacy Choices — Do Not Sell or Share My Personal Information
We share personal information with third-party vendors to provide more relevant, personalized ads to consumers. We also use third-party data analytics providers whose collection of information may be considered a "sale" of information under some privacy laws.
Contact Us
If you have any privacy-related questions or have trouble accessing this notice, please contact us at:
True Harvest Health LLC
20715 N. Pima Rd. #108 Scottsdale, AZ 85255
True Harvest Health LLC is based in Scottsdale, Arizona and complies with the Arizona Consumer Privacy Act (AZPA) and the California Consumer Privacy Act (CCPA).
If you believe your rights have been violated and you are not able to resolve the issue directly with us, you may file a complaint with the California Attorney General's Office or the California Privacy Protection Agency.